1. Obtain a Certificate of Capacity and relevant referrals from your General Practitioner (GP).
2. Forward a copy of the documents to [email protected]
3. We will promptly coordinate appointments with suitable Allied Health Professionals in your local area.
4. Additionally, we will maintain regular communication with your iCare Claims Manager to ensure your claim remains current and identify any further assistance you may require.
5. Should you have any questions or encounter any issues during the claims process, our iClaims Management Representatives arereadily available to assist you promptly andefficiently via messaging.
saves roughly 20-30 min
for every call
helping you to ensure
a stress-free claims experience
Frequently Asked
Questions
We take care of the behind-the-scenes admin with your GP’s ICare claims—so you don’t have to chase paperwork, worry about delays, or deal with the back-and-forth. We help make the process smoother for you.
Yes, you can. While your GP is still your main point of contact, feel free to reach out if you have questions about your paperwork or where things are up to with ICare. We’re happy to help.
Your GP has partnered with IClaims to handle the admin side of your ICare claim. That means we help make sure all the forms and follow-ups are done properly, so your claim doesn’t get stuck or delayed.
Absolutely. We take your privacy seriously. All your details are kept secure and only shared with the people involved in managing your care and claim.
Not at all. We don’t change your treatment or entitlements in any way—we just help everything run smoothly behind the scenes so your doctor can focus on your care.