Privacy Policy

At iClaims Management, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services.

1. Information We Collect

We may collect the following information:

  • Personal details you provide (e.g., name, email, phone number) when contacting us

  • Information related to insurance claims or treatment coordination

  • Technical data such as IP address, browser type, and pages visited (via cookies or analytics tools)

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide support

  • Process and manage insurance claims efficiently

  • Improve our website and services

  • Comply with legal or regulatory obligations

3. Sharing of Information

We do not sell your personal information. We may share your data only with:

  • Authorized healthcare providers or insurers when necessary

  • Service providers under strict confidentiality agreements

  • Authorities if legally required

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse.

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Correct inaccurate data

  • Request deletion of your information, where applicable

6. Cookies

Our website may use cookies to enhance your browsing experience. You can modify your browser settings to decline cookies if you prefer.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised date.

8. Contact Us

If you have any questions or concerns about your privacy, please contact us at:

Email: [email protected]
Phone: +61 4 8392 4096